The Lived Experience Working Group is one of Charities Against Hate’s seven working groups. Their aim is to explore the experiences for charity beneficiaries, supporters, staff and volunteers on social media, and ensure their involvement in shaping this project and in bringing about change.
In September 2020, the Lived Experience Working Group created three surveys for charity beneficiaries, supporters and the staff who
look after social media accounts and forums to better understand
their experiences of online hate. These are the results.